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Post Info TOPIC: Definition of Quality Circ 1970


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Definition of Quality Circ 1970


You can buy fresh crisp oats and pay a fair price for them or you can buy them after they have gone through the horse, they come a lot cheaper! LOL>   

Here is the Merriam Webster definition;  how good or bad something is

: a characteristic or feature that someone or something has : something that can be noticed as a part of a person or thing

: a high level of value or excellence



-- Edited by Coalcracker on Thursday 1st of October 2015 08:04:34 AM

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RE: Definition of Quality Circ 1970


Here's one aligned with Deming

— Quality is in the eyes of the beholder. And in a business environment, the beholder is always the customer or client. In other words, quality is whatever the customer says it is.



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Allen Scott
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