Happy Fall 2013, hope everyone had a great summer!
Problem
looking for advice: my good employee comes in late and leaves early
I have a great employee, he works 7 to 12 so paid hourly to start working at 7 and stop at 12
I found out he has been coming in the building some days at 7, getting a coffee etc, really starting at 7:05 or 7:10
then he leaves at 11:50 to 11:55 am and never makes up the time.
I have been told that on my days off he is taking even more time off and sometimes extended breaks and not saying anything to anyone
:10 mins a day X 5 days a week works out to just over 40 hours a year, thats a full week of lost time
Solution
Steps taken so far:
I talked to him privately and stated that I don't mind if you leave at 11:50am, but you need to make sure the schedule accurately reflects when you work and you need to start at 6:50am not 7am
Two weeks ago I had a staff meeting and everyone signed an updated attendance policy
I mentioned this to my boss and he didn't think it was a problem because the employee is in the parking lot every morning he works, and is a good worker once he gets started
So he is still coming in late, leaving early, and never makes up the lost time
how do I approach him to fix this for good? am I overreacting??
Does he takes breaks too? Tomorrow when he announces he's going on break, just say that he's not allowed two breaks in a 5 hour shift and that he took his break already by being late.
It sounds as if you like the guy and don't want to cause any friction. Sometimes people just don't see the problem with 5 minutes here and there. If it were me I would explain to him that It doesn't bother ME personally but the people in the office are getting unhappy about it. Ask him what he thinks. If he is young he'll probably get defense and shoot the messenger. But if he is more mature he'll think about it and make some adjustments. Don't threaten him with write ups. I have learned that threats NEVER work they just make a hostile environment. Try to work it out with him. Let him know he is in control of the situation by asking him what he thinks can be done to address it. that is my approach. I don't like to storm onto people and say "fix this or else" First make sure he understands there really is a problem and if he still doesn't resolve it then you'll have to move to write ups.
Make sure he understands it isn't really about the 5 minutes here and there. It is about policy. If he is allowed to do that then everyone should be allowed and that wouldn't work.
-- Edited by fdarn on Friday 13th of September 2013 09:51:40 AM
-- Edited by fdarn on Friday 13th of September 2013 09:59:00 AM
Where I live the General Laws state, for example, that a 7 am to 12 pm shift is according to the law actually 7:07am to 11:53am with 15 minutes additional time subtracted somewhere within the said block of time... so here in this state anyway strictly by the letter... 7:14 am to 11:46 am is a 5 hour shift.
The minutes around the punch-in and punch-out time, I like to call 'slush time'; the wasted minutes of the day. If you really want to control his ability to milk the clock, seize the initiative and milk the clock yourself.
If he is a 25-hour per week employee and there are performance issues, change things around. Try putting him on two days per week 12 hours per day, or give him three 8-hour shifts. Inculcate the idea that there is always something to do at the shop beside cutting meat. Introduce him to a task-oriented mindset rather than the role-oriented mindset. Give him other things to do after he is done cutting. Make him own the shop. Reducing the number of times he comes to the shop per week is a reward within itself as well. You are winning by reducing opportunity for 'slush time' and he is being compensated by having to waste less money on gas driving to the shop. If he performs well in this scheme, give him a slight raise.
My editorial... It also helps to remind folks that there is a judgement after we die and how we work will be weighed on the balance. How we treat our underlings is also on the balance. In the Order of Things, bosses have a moral obligation to improve the overall person of those employees under their authority.
I've always disliked lateness from people. It's rude and arrogant. Maybe once or twice per year is OK. If the employee commutes through a high traffic area that can be unpredictable, then maybe once per month is understandable. However if late, he/she must make up for it by staying late or taking a short lunch.
I think employees should show up early enough to be ready to work at the scheduled time. That means completely dressed, smock, name tag, boots, hat, etc., with knives ALREADY sharpened & out of the tool box and ready.
However, I also think an employee has the right to be ready to leave when his/her schedule is over. Knives washed and put away, shoes changed, smock off and in hamper or hung up, etc.
If/when a person is late, he should show some shame and embarrassment. He should apologize. Not go buy a cup of coffee.
Unless there's something unfair going on, I don't like your so called good employee. Why is he only getting 5 hours (and you 8?) ? How much is getting paid? How much are others getting paid? Where I work, we have a clerk who works harder than the high paid journeymen. He's working his a$$ off while cutters are standing around joking.
I might be on this guys side depending on what the entire picture is. But for the most part, I just cant respect late people.
I would say to him we cant have everybody starting there own schedule it would be crazy .inmates running the asylum ,or make him 7:15 -12:15 he should get the point