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Post Info TOPIC: Any of you ever had to give customer service to a Star ?


Founder of The Meat Cutter's Club

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Any of you ever had to give customer service to a Star ?


Any of you ever had to give customer service to a Star ? movie star, singer ??

Let me tell you a story about me and this one LOlPhotobucket

  Back when I first started cutting meat I had the misfortune to have to wait on " Minnie Pearl " when she came down to spend time at Point Clear, Al. this was where the wealthy, from as early as the 1800s from Mobile, New Orleans and across the United States chose to spend their summers in Point Clear.

 For some reason she always came in around 6:30 on Sat night, half drunk.  We closed at 7, at 6:30 I had to have all the meat ready to be pulled out the meat case on pans or have grocery carts behind the meat case to throw the big stuff in. At 10 mins to 7,  I & a young 14 year boy had to start pulling it. Then had to wash and be out of the market by 7:30when she came in she would give me **** about having the meat on the pans, I always told her I would find or get what ever she wanted. this was never good enough for her and she would just bitch about it, I told my market manager and store manager about her, both told me to over look her and do my job. One Sat night she came in half drunk about 6:45, CUSS me out because I had every thing ready to pull, again I offered to get anything she wanted. Not good enough, She told me that the next time she came in there and the meat case looked like that, she would call the main office and have my ass fired. My market and store manager called the home office talked to them about it and they were told if she did it again for me to tell her to find another place to buy groceries lol Well I was 17 at the time, AFRAID of this big mouth hussy lol So my market manager told me the next time she came in to call him, he lived 5 mins from the store. about 4 months later here she came, CUSS me out and told me she was going to get me fired, I called the boss, he came right on up and told her we didn't need her business anymore. We heard she called the office on us both but nothing ever happen about it.

  Now this was in 1960, in the late 1960s Nashville entrepreneur John Jay Hooker persuaded Cannon and African-American gospel singer Mahalia Jackson to lend their names to a chain of fried chicken restaurants established to compete with Kentucky Fried Chicken. After initially reporting good results and enjoying a public stock worth $64 million, the venture collapsed amid allegations of accounting irregularities and stock price manipulation. The ensuing investigation by the U.S. Securities and Exchange Commission cleared both Cannon and Jackson of involvement in financial wrongdoings, but both were embarrassed by the negative publicity.

A note, Amazingly, during the frenzied build-up, no one had bothered to figure out a recipe. Consequently, no two Minnie Pearl restaurants served the same chicken. And with that hit-or-miss approach, a lot of that chicken didn’t taste very good.

  I ran back into her in 1970 at a A&P in Mobile, Al. She looked at me and said, you that little smart ass that use to work in Fairhope and started bitching about the meat case. She couldn't find anything worth having. Since our first meetings I had learn to open my mouth lol Out of my mouth comes, WELL guess you need some Chicken for supper tonight, I hear you short on chicken now a days. I can give you a deal on some we cut for MPFC that they didn't pick up for some reason !! I saw the hussy twice after that, she would see me and look away, never stop at the meat case.



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Leon Wildberger

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RE: Any of you ever had to give customer service to a Star ?


We don't have any amazing stories like that but Jim Kelly and Thurman Thomas of Buffalo Bills fame come in during deer season and Kirk Cameron shows up in summer when he is at his lake house and we ship stuff to him every few months mostly there just like normal customers except Kirk whos buds with the boss

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RE: Any of you ever had to give customer service to a Star ?


I served the 2008 (I think) 2nd pick overall in the NFL draft when he was playhing for the UVA Cavilars. his name is Chris long he plays for the St. Louis Rams his dad is Howie long. he is a BIG DUDE. Ciscy Spacek would visit Giant when I worked there a couple times but unfortunately i never got to see her.

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Doc


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RE: Any of you ever had to give customer service to a Star ?


Working in Lake Forest Il i had the pleasure to meet Bill Kurtis who was just starting his tall grass beef.

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RE: Any of you ever had to give customer service to a Star ?


In the 70's I got to wait on Scott Hunter and Steve Bartkowski of the Atlanta Falcons. both were very nice, never a problem, big steak eaters. waited on Bartkowski twice when he had one of his Peachtree street girls with him lol when I worked 5 points in Atlanta I waited on Glen Campbell and Loretta Lynn, she was very sweet, talked real low. Loretta was more into roasts than steaks



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RE: Any of you ever had to give customer service to a Star ?


I've helped lots of people who think they are a star. LOL @ them.

 

Don Larsen is the biggest name (to me) I've ever helped at my store, but he was also a business associate of the store. He sold supplies. Rolls of paper for wrapping, steak paper for the trays, etc. This was in 1978-1980. I guess there wasn't nearly as much money back when he played (1950's). He's a regular nice guy.



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RE: Any of you ever had to give customer service to a Star ?


Leon.

Before I worked for Pathmark I cut my teeth at an independent chain of 4 stores, Fernwood Markets. They had a reputation as the fastest growing chain in the Phila. area with the best meat. I worked in the Paoli, PA store which is right on the area's "Main Line" known to be home to many of the wealthiest families in the nation. Our meat buyer left  and founded the chain of "Colonial Village" Butcher shops which you may have heard of. Some celebrities who were my customers:

John Fascenda - the top news anchorman in Philadelphia for probably 25 years. If you get a chance to see the movie "The Burglar" starring Dan Dureyea, the plot centered around a wealthy main line woman who ALWAYS watched Fascenda on the news so they decided to burglarize her home during the 11:00 news. Fascenda was in that movie. John was also the voice of "NFL Films FOR DECADES. He had a fantastic voice.

Billy Melchioni - Phila. 76ers star and previously Villanova basket ball star back in the 70s. 

Bill Bergey - Phila. Eagles star linebacker in the 70s-80s.

Chubby Checker - and his Scandinavian wife.

Wilt Chamberlain - not a regular but a couple times.

Billy Graham's daughter. They had some kind of family connection with Hatfield packing, a local pork company (and an excellent one) and they would buy tons of Hatfield products from me.

Julia Nixon Eisenhouer - President Nixon's daughter and married to President Eisenhouer's grandson.

President Nixon - not a customer but he stopped in once and gave a speech in the parking lot.

Probably others but I can't remember them all.

While I can say that there were quite a few nasty customers in the Main Line area, all of these folks were genuinely nice people. The same was true of my other customers who were truly wealthy. The nasty ones were the "wannabes" trying to live like the wealthy but probably without the real wealth to back it up.



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Jimmy the Butcher jhenry@airpower.com

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RE: Any of you ever had to give customer service to a Star ?


Never served anyone famous, but I once had a pretty good conversation with Robin Williams. Nice fella.

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RE: Any of you ever had to give customer service to a Star ?


We get a lotta hockey players in are store I personally never served them though

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