I had a customer come in and wanted chicken tenders ground. Tenders price 1.99lb and our ground chicken breast 3.99lb. So I said yes but you will lose some of it in the grinder because of the size of the grinder and not all of it will go thru. He insisted that I grind it, weigh it and price it again. Okay fine.
Anyone else had this similar situation and what did you do?
I have had to grind sirloin tip roast at a dollar a pound less than the ground beef.
We are not allowed to grind chicken since we don't have a small grinder for that purpose. Grinding chuck roast for customers is my bigger problem also round roast.
I wouldn't do that when it happened to me. They pick up something cheaper to have ground because they don't want to pay the price for what is already ground. That causes a lose for us and give the customer the message that they can just pick out whatever they want to have ground instead of paying the full price. If you absolutely must do it consider making it the same price as the other stuff and i bet they will take the other stuff instead.
They would also pick out roasts for 1.99 and ask me to chop them up for stew meat instead of buying the stew meat right next to it for 3.29
Roast sales could be problematic as people see it as an opportunity to have us turn that roast into whatever they want it to be. This is where I advice people to invest in their own mini grinders from home depot and learn how to use a knife and buy some freezer paper from isle 6
-- Edited by fdarn on Friday 9th of January 2015 02:27:05 PM
-- Edited by fdarn on Friday 9th of January 2015 02:30:32 PM
If you're working for a large chain store, just do it. Unless there's a policy against it. The stores are making lots of money while trying to cut our pay. Don't worry about how rich you can make the owner. He doesn't care about you. To heck with them. Just make the customer happy. Re weigh re price it. So what if the store loses a tiny bit of money every time the SOB customer comes in. Of course you cant run some tiny amounts through a huge grinder. My store has a huge one and a small one. Try anything reasonably possible to make them happy. The store will make money on them in the long run. They buy other things too. I don't like it either. Grinding stuff when there is a similar thing in the counter they could buy instead. But you have to do it.
If you're working for an independent mom & pop store, then it might be a different story regarding the loss of meat that stays behind in the grinder.
Thank you very much for all the feedback. I value this information being from many years of experience meat cutters and how the business works. I greatly appreciate it.
I had a customer come in and wanted chicken tenders ground. Tenders price 1.99lb and our ground chicken breast 3.99lb. So I said yes but you will lose some of it in the grinder because of the size of the grinder and not all of it will go thru. He insisted that I grind it, weigh it and price it again. Okay fine.
Anyone else had this similar situation and what did you do?
I have had to grind sirloin tip roast at a dollar a pound less than the ground beef.
We sell ground chicken breast in my store. We grind it ourselves. Today a lady asked for ground chicken thigh. We don't have it in the counter. We don't want to offer it. But since a lady asked, the guy who helped her just grabbed some boneless skinless chicken thighs and ground the amount that she asked for. She was only charged for the amount she was given. Whatever was left in the (small) grinder, I assume got thrown away. I didn't investigate. I don't care. Maybe someone threw it in with the next batch of ground turkey thigh? Most likely not. I doubt it. Less than .05% chance, but I wouldn't put it past some of the guys I work with.
We don't get any grind from wholesalers*. We grind our own pork, veal, lamb, chicken breast, turkey thigh, turkey breast, beef chili (coarse), and 5 different beefs (fine). We make 4 kinds of bulk pork sausage.
*except for frozen ground bison. 1 lb packages. Too expensive. It doesn't sell.
