I found this on LinkedIn Network, we have discuss this before But since it's a important issue, I thought I would bring it up again for some more. Lets hear your comments on this subject. Please follow the link, it's a two page article.
SPOTLIGHT ON SERVICE
Supermarket News
Aug 22, 2011 12:00 PM, By ROSEANNE HARPER
Meat department service counters have become an important point of difference for independents and supermarket chains alike
Super K here thought it was a good idea to cut the hours of the seafood counter to six hours a day cut the seafood manager to part time and go mostly to self service due to a drop in sales. (EconomyRelated) Bad idea!!! Sales really droped including self service frozen shrimp. After 3 weeks they reopened to 8 hours a day and reinstated the manager. Customers Want Full Service