This isn't going on now at work, but it has at times in the past years.
Doesn't it seem like no matter how much work you did, some jackass will still find something you didn't do. Anyone can think of something that wasn't done. But's that's what you have to hear. It's never what you did. It's what you didn't do. No "hey thanks for the good job". I don't really need a pat on the back, but don't you hate when you know you did a fantastic job, you're feeling good walking out of the store at the end of the day and the following day you return only to hear "you didn't do....".
Yeah been there too. I think it's a management technique to instill a feeling of inadequacy in the employee to keep pushing for more production. It works a lot of the time too.
If you know you did well, learn to know that that is enough.
I'm very lucky i guess after I hear these statements. I have been with the company I work for now for almost 11 yrs. Have had maybe 2 cranky managers during this time period. I find most have been very appreciative. I do agree with you, I does feel good to get that THANK-YOU or YOU DID A GREAT JOB!!
I rent my extra room to a lady who is a meat clerk at a local store (not the same as mine). They have an "out of control" supervisor who yells a lot. This is hard believe, but he supposedly even yells on his phone message sometimes. The meat manager or assistant, and the meat wrapper are supposed to call the supervisor's number each morning to hear a recorded message and sometimes he's yelling there. Anyway, my renter said that the other day, they were in pretty good shape, everyone is working hard to keep up, but things were good. All of a sudden the supervisor starts yelling at them because the shrimp were not all laid out the same direction. The seafood is in a conventional case. These were large shrimp (10 -12) and admittedly they would have been easy to lay out straight, I guess it was only one pound, but this guy went nuts just screaming out of control.
I always tell My crew "Good job" at least twice a week. I don't have a sreaming superviser,nor am I one.( I am the boss in the mt. dept!) because if I did, they would have something to scream about. I told one if he ever screamed at me again, I would do him in, and he stayed away from me for a long time! He wouldn't even go to his car by himself when he left at night thought I would be waiting for him. Another thing is if someone likes to find fault with my work and they aren't doing it, I tell them I like My way of doing it better than your way of not doing it!! Sorry I'm a little mouthy!! G.W
How about the days when everything goes right? When every job just seems to flow into the next one? When the customers are reasonable and appreciative? We were a little short-handed last weekend and it turned out ot be busier than expected. I was the only cutter so I just put my head down and cut. We have a very good, experienced wrapper and she's very hard to bury--especially with one cutter. Well I had her down five racks by noon. At the end of the day I walked out the door (on time) and the manger calls me over and shakes his head. "That was one awesome job of meat-cutting today. Thank you so much." Sometimes, despite it all, I really love this job...
I try to remember to tell my crew thanks every day when they leave, BUT I do take the time when we have very good weeks to show them the numbers, sales, % of volume how much we are up over last year, last month. And tell them, Thanks, I couldn't have done it with out you. It takes a team to get it.
bikeshooter called it " management technique " I have always called it "superviser psychology" and fell for it for years, till maybe mid 20's. In my good years they use to call me " super star " when one of them would come on me with some of that crap, like super star you didn't do this or that, I would wink at them and say, O well, even OJ has a bad day ever now and then and I would just walk off, would piss them off lolol And yes I was a smart a-- in those days, still am lolol
A few months I was doing a special order for a customer. Kabobs. I usually am the one to do what I am told, without question. But we had been told to cut the cubes of beef so small that you'd have to nibble at them so you wouldn't bite into the stick. So I made my cubes the way the other cutters, and the assistant manager knew how we should be doing them. A good portion of meat. Granted we make more money off of the veggies, but when that customer gets home and the kabob is 95% green peppers they're probably not going to buy that 7.99/lb kabob anymore. Anyways, the store owner came through and said those looked perfect, infront of everybody back there. And that made me feel really good, and I told him that it meant a lot to me. And he said the way they had been done before they were getting too burnt and there wasn't enough meat on there. He left the shop and a few minutes later the meat manager walked in. Said it wasn't ::store name here:: quality, and that the cubes should have been smaller. My assistant manager chimed in and said the store owner had just walked in and said thats how he wanted them, and they were perfect. That made the feel been better. :) In my opinion a happy crew will do more for you than a crew who has had there morale beaten to death.